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Frequently asked questions
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Retail Orders & Shipping
FREE CANADA WIDE SHIPPING on all retail orders over $150 for Rubs & Sauces. Orders under $150 are charged $11.95.
Orders are packed and shipped daily. Typically all orders are picked, packed and shipped within 24 hours Monday to Friday.
Warehouse Operations
We are available Monday to Friday 8:30am to 4:30pm EST. We are closed Saturdays, Sundays, & all holidays.
Our local retail store is located inside our warehouse to service the local Niagara Region.
How Long Does It Take To Get A Wholesale Account
Typically wholesale applications are reviewed daily and are activated within 24 hours. We ask that you have a physical store and are not selling on Amazon, Ebay, etc.
Once we review your application you'll receive an account activation email and our Wholesale Products/Price List.
Are There Minimum Purchase Requirements To Purchase Wholesale
We do have some requirements when an account is set up for wholesale purchases.
* Whole cases only - most are 12 units per case
* Physical stores only - No Amazon, Ebay or Dropshippers
* We try to keep the minimum purchase to $500 on the initial orders.
What Is The Process Of Each Wholesale Order
Every wholesale order goes through these specific steps.
* You would log into your wholesale account to place an order through our wholesale portal.
* Once we receive your online order, we pick & pack your order. We will then send you an order update with the shipping costs and a payment link. All orders can be paid by credit card, Bank transfers, or e-transfer to sales@gospelbbq.com.
* After we receive payment, your order is shipped within 24 hours. Upon shipping your account is updated with a tracking number for that specific order so you can track the shipping progress.
Who Are We
Gospel BBQ was founded in 2020 as a backyard BBQ passion and quest to find amazing BBQ products that we could share with friends, family and the rest of Canada.
Our team is super passionate about BBQ. In the summer months (June, July, & August) you can find us on Fridays outside our warehouse with the grills on, food cooking, and friends sampling some great BBQ. Come by, say hello and get to know our great team. We're here to chat everything BBQ.
BUSINESS HOURS
ONLINE - 24 HOURS/DAY - 7 DAYS A WEEK
Warehouse Open Monday - Friday 8:30am to 4:00pm. Closed Saturday, Sunday & All Holidays
1-800-255-0057
120 Wellington Street North | Thorold | Ontario | L2V 5E7